Purchaser supplies information for a single payment of listed price. Sales tax applies to residents of North Carolina and Georgia. Purchaser has 30 days from date of purchase to request a refund of purchase price. Send a refund request to firstname.lastname@example.org and place “Basic Program Refund Request” in subject line. Purchaser must state in email that they agree to remove ALL digital copies of Turnaround, and its related products, from any and all electronic devices. No content shall be stored and retained in any format. All downloaded content must be purged and eliminated for eternity and unable to be viewed again. By agreeing to this statement you are signing-off on this agreement as if you physically signed a paper receipt with your signature. You forfeit the right to claim later that you never signed for the purchase.
Purchaser supplies information for a single payment of listed price. Sales tax applies to residents of Georgia and North Carolina. International sales may be subject to customs fees. By agreeing to this statement and checking the box, you are signing-off on this agreement as if you physically signed a receipt with your signature and that you understand all fees that may apply. You forfeit the right to claim later that you never signed for the purchase or misunderstood applicable fees. Purchaser has 90-days from date purchase to request a refund (minus shipping and handling) and to return all contents of the Turnaround kit, and purge all digital content from electronic devices. Purchaser must also send an email to email@example.com with “Premium Package Refund Request” stating that they agree to remove ALL digital copies from the Turnaround program, and its related products, from any and all electronic devices. No content shall be stored or retained in any format. All downloaded content must be purged and eliminated for eternity and not viewed again.
Return programs to: ITR, attn: Dr. David Russ, 7401 Carmel Executive Park Dr., Suite 210, Charlotte, NC. 28226.
Med FAQs CD
(Child, Teen, & Adult) purchases have a 30-day money back guarantee, minus S & H.
Turnaround Journals– When purchased separately (not part of the Turnaround kit), are non-refundable.
Professional Support Packs
Option One: Purchases have a 90-day money back guarantee, minus S & H costs incurred by ITR.
Option Two: Purchases have a 90-day money back guarantee, minus S & H costs incurred by ITR.
Damaged contents from production, shipping, or missing contents can be replaced free of charge for the first 30 days after purchase. This includes all products sold through turnaroundanxiety.com and Amazon.com.
Additional Turnaround Journals can be purchased for $20.00 + S&H. Additional journals can only be shipped within the US. International shipping costs prevent sales overseas. Extra journals are non-refundable.
Turnaround: Turning Fear Into Freedom is copyrighted material. Copying is limited to the authorized owner’s personal use only, e.g…, downloading the program onto the authorized owner’s iPod, iTouch, iPad, Smartphone, etc. Copy or distribution to others without written consent is prohibited by Federal Law. By reading this, you agree not to sell, give away, distribute, or share this product with anyone else.
Turnaround: Turning Fear Into Freedom(TM) program provides parents and children with tools and techniques designed to help the child overcome anxiety. It is not designed to deal with children who have severe psychological disorders or medical conditions, and the strategies it suggests will not work for all types of children in all stages of development. Though Turnaround has been designed to help many children with proven theory and techniques, various factors may affect whether the program is effective with a particular child, including the child’s age and developmental level, the child’s setting/environment, the severity of the child’s psychological condition, and the parent’s ability in assisting with the program.
Children who exhibit signs of dangerous behavior to either themselves or others, should be placed under the care of a qualified professional. Turnaround: Turning Fear Into Freedom is not intended to take the place of professional therapy, counseling or medical treatment. Children currently under the supervision of a professional should not discontinue such care without the consent of this professional. This program is not intended as a substitute for medication, and you should never discontinue a child’s medication without consulting a qualified professional. If a parent has any concerns, questions, or doubts regarding their child’s well-being, they should seek medical and/or psychological treatment from a qualified individual and should not solely rely upon the opinions expressed in Turnaround: Turning Fear Into Freedom.
Use of Informed Therapy Resources, LLC (ITR) products and/or services and all associated content(s) is at your own risk. In no event shall Informed Therapy Resources, LLC., its licensors, suppliers, affiliates and or associates mentioned in product literature or turnaroundanxiety.com be liable for any damages, including but not limited to, incidental and consequential damages, personal injury, wrongful death, lost profits, damages resulting from lost data caused by use or misuse of this site, content or public areas.
Our return process is easy and there is no sneaky fine print.
Simply return the complete kit – case, disks and journal to us. You don’t need any authorization numbers or permission from us. Don’t worry if it is used or marked. If there is something private written in the journal you can tear it out and send what is left. You have 30 or 90-days from the date of purchase to return the Turnaround program (based upon the program you purchased), 30 days for the MedFaqs CD’s. If you used a credit card we will refund it to that card. If you used PayPal, we will refund it to your PayPal account. If you send a check, we will send you a check. If you purchased the Digital Program, please read the paragraph above under “Digital Program” for further return instructions.
Make sure you include identifying information and date purchased so we get the refund to the right person. We would love any feedback you could offer, positive or negative to help us improve the product. We are glad you gave Turnaround a try. We wish you the best as you help your anxious child.
Thank you for purchasing products from ITR.